Booking an Appointment
I decided a while ago that it might be best to have people call me directly to book their appointments. While it sounded like a good idea at the time, it became frustrating for some.
As you can imagine, when I am working on a customer’s hair, I do not take time away from them to answer the phone. As a result, that often means I have to check voice mail, check my appointment calendar, and if a customer has requested an appointment for a time when I am already booked, it can create a situation.